The Hole In My Sock, LLC (“The Hole In My Sock”) owns and operates the Internet site located at theholeinmysock.com (the “Website”). As used herein, the terms “you”, “your”, “yourself”, “the user” and “yours” refer to the user or registered user using this Website. The terms “The Hole In My Sock”, “we”, “us” and “our” refer to The Hole In My Sock, LLC and its related or affiliated companies.
COLLECTION AND USE OF PERSONAL INFORMATION
We may collect information that identifies an individual (“Personal Information”), including your first name, last name, email address, shipping address(es), and billing address, for several purposes and at several places on the Website, including without limitation:
- In connection with your purchase of one of our products;
- When you provide us with your Personal Information such as by sending an email to us or signing up to receive a newsletter or our events listing;
- When you register to establish a user account on our Website;
- When you provide Personal Information in connection with your participation in any of the forums we make available to our customer community; and
- When you interact with third party social media websites (such as Twitter, Facebook, Instagram, Pinterest, Google Plus).
Purchases. If you transact business with us, for example by purchasing our products, we collect information about the transactions. The information we collect includes your Personal Information, such as your name, email address, billing information, shipping information, and other related information. Although we use third party payment processors to process any purchases made on our website, we or our vendors may retain limited information in order to respond to fulfillment questions or inquiries, communicate with you about your account, and for other business purposes.
Emails and Newsletters. We use the Personal Information you provide when you send us emails or sign up to receive our newsletter to respond to your request. For example, we will use your email address to reply to an email you sent us or to send you communications about news and events related to The Hole In My Sock. Personal information submitted as part of our email newsletter is used for the purpose of managing the newsletter.
Automated Collection of Information. We and our third party vendors may collect information about users’ IP addresses when they submit a form on our Website. We may use information about your IP address to administer our Website, analyze trends, change the content of our Website based on your needs, gather information about visitor movements and purchases, provide you with more relevant content and advertisements, provide you with a better user experience, and improve the effectiveness of our Website. We also may use your IP address to enhance our security, test our Website, and help diagnose potential problems with our server.
DISCLOSURES OF PERSONAL INFORMATION
We employ other companies and individuals to perform functions on our behalf. Examples include, but are not limited to, fulfilling orders, delivering packages, obtaining user feedback, sending postal mail and e-mail, providing marketing assistance, providing search results and links, maintaining, enhancing or adding to the functionality of the website, and providing customer service. They have access to Personal Information needed to perform their functions, but may not use it for other purposes
In addition, we may disclose information collected from and about you as follows: (1) you expressly request or authorize us to do so; (2) we believe the information is needed to comply with the law (for example, to comply with a search warrant, subpoena or court order), respond to a government request, enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, third parties or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; (5) in anticipation of and in the course of an actual or potential sale, reorganization, consolidation, merger, or amalgamation of all or part of our business or operations in which case your information may be provided to the purchaser or resulting entity; or (6) to address disputes, claims, or to persons holding a legal or beneficial interest. We may share aggregate, non-personally identifiable information about website users with third parties.
DO NOT TRACK
Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, and our Website currently is not capable of honoring or responding to those signals.
SECURITY OF PERSONAL INFORMATION COLLECTED VIA THE WEBSITE
The Hole In My Sock has implemented reasonable measures to secure the information that you choose to provide to us. However, no website can fully eliminate security risks. We restrict access to Personal Information to certain individuals and organizations that need to know the information in order to operate, develop, or improve our services. We are committed to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.
The Website is not directed at children under the age of 13. We do not knowingly request Personal Information from anyone under the age of 13 without requiring parental consent. Persons under 13 years of age are specifically prohibited from submitting any personally identifiable information about themselves or other persons under 13 years of age. Any person who provides their Personal Information to The Hole In My Sock through the Website represents that they are 13 years of age or older.
HOW TO ACCESS, CHANGE, OR DELETE YOUR PERSONAL INFORMATION
You can update, correct, or delete your Personal Information, or remove it from our system by making a request to us at the contact information provided below, or by logging into your account to update, correct, or delete your Personal Information. Requests typically receive a response within thirty (30) days. If the request cannot be resolved provided within that time frame, we will provide the requesting party with an estimated date by which the information will be provided. If for some reason access is denied, we will provide an explanation of why access has been denied.